9.1 Occasionally we will offer free shipping, for orders $50 and over, to every destination in the 50 United States (including Alaska and Hawaii). Shipping charges do apply for Canada, Mexico, Puerto Rico and any other destination outside of the US. Please note that this option will go away if a coupon or discount is applied and brings your order total down before shipping is added
9.2 Allow 1-3 business days to process your order. We ship Monday through Friday. We do not ship weekends and holidays. We ship orders quickly, usually the same day. During heavy sale times there might be a delay in shipping. Express shipping options and any other third-party fees are non-refundable
9.3 When your order is shipped, we will send you a confirmatory email, which will include your tracking number. Order status usually updates within an hour after the order has been placed, but functionality and uptime cannot be guaranteed.
9.4 When placing your order please ensure that the shipping address, phone number and email are full and complete. The phone number or email may be used by the shipping company to contact you in case they have problems delivering your order as we are unable to redirect packages once an order has been processed. You are responsible for any inaccurate or incomplete details provided to us.
9.5 All of our shipments include tracking with delivery confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please contact courier to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address
9.6 We do not ship to hotels or mail forwarding companies
9.7 To contact us regarding shipping email us on Info@kimberleyjarrettbeauty.com